Last updated: January 2026
omeganexis Ltd ("we," "our," or "us") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are the data controller for the purposes of applicable data protection laws, including the General Data Protection Regulation (GDPR).
This policy applies to all personal data we collect through our website, services, and any other interactions you may have with omeganexis.
We collect and process various types of personal data to provide our retail loyalty analytics services effectively. The data we collect includes information you provide directly to us and information we collect automatically through your use of our website and services.
Personal information we may collect includes your name, email address, phone number, company details, and any other information you choose to provide when contacting us or using our services. We also collect technical information such as your IP address, browser type, and website usage patterns to improve our services and user experience.
We use your personal data for several purposes related to providing and improving our retail analytics services. How we use your information depends on the services you use and your relationship with omeganexis.
We use of your data includes providing our analytics services, responding to your enquiries, sending you relevant information about our services, improving our website and services, and complying with legal obligations. We may also use your information for marketing purposes, but only with your explicit consent or where we have a legitimate interest to do so.
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
For detailed information about the cookies we use, please refer to our Cookie Policy, which provides comprehensive information about all tracking technologies employed on our website.
Under GDPR, we process your personal data based on several legal grounds. These include your consent for specific purposes, performance of a contract with you, compliance with legal obligations, protection of vital interests, and our legitimate business interests where they do not override your fundamental rights and freedoms.
Where we rely on legitimate interests, these include improving our services, preventing fraud, ensuring network security, and conducting direct marketing where you are an existing customer.
We may share your personal data with trusted third-party service providers who assist us in delivering our services. These include cloud hosting providers, analytics services, customer support platforms, and marketing automation tools. All third parties are carefully selected and bound by strict data protection agreements.
We do not sell your personal data to third parties. We may disclose your information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. The specific retention period depends on the type of data and the purpose for processing.
Generally, we retain customer data for the duration of our business relationship and for a reasonable period afterwards to handle any queries or legal obligations. Marketing data is retained until you withdraw consent or we determine it is no longer necessary for our legitimate interests.
As a company based in Cyprus and serving clients across the European Union, we primarily process data within the EU/EEA. However, some of our service providers may be located outside the EU/EEA. When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
We take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws.
Under GDPR and other applicable privacy laws, you have several rights regarding your personal data. These include the right to access your data, rectify inaccurate information, erase your data in certain circumstances, restrict processing, object to processing, and data portability.
You also have the right to withdraw consent where we rely on consent for processing, and the right to lodge a complaint with a supervisory authority if you believe your rights have been violated. To exercise any of these rights, please contact us using the information provided below.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure server infrastructure, access controls, and regular security assessments.
While we take data security seriously and implement industry-standard protections, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
Our services are not directed at children under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information promptly.
If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately so we can take appropriate action.
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date.
We encourage you to review this policy periodically to stay informed about how we protect your personal data. Your continued use of our services after any changes indicates your acceptance of the updated policy.
If you have any questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us using the following contact information:
Data Controller: omeganexis Ltd
Address: Gladstonos Street 62, Larnaca 6029, Cyprus
Email: privacy@omeganexis.top
Phone: +357 24174692
For general enquiries, you can also contact us at contact@omeganexis.top. We will respond to your privacy-related requests within the timeframes required by applicable law.